FAQ

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PRODUCT FACTS

Are they worth it?

Our products are ethically designed in, manufactured in and shipped from our facility based in Montreal, Canada, by employees who are paid fair wages. Our product is a long-lasting solution in an industry that has been largely disposable up until now.

How is it made?

We are proudly Canadian and work with a talented, local workforce here in Montreal. Everything from design, manufacturing, customer support and shipping are all done in house.

I received the wrong product.

If you recently placed an order with us, it's possible that the label might feature another product name instead. But don't worry! The product you received is what you ordered – it just came in a recycled box. Rather than waste packaging of renamed or older products, we're taking a sustainable approach that aligns with our goal of reducing waste. After all, what's not to love about responsible packaging?

What are they made of?

Our tights are made of a miniaturized version of the same polymer used in bulletproof vests and mountaineering equipment! It's something we had to spend years and years developing, and we're very proud of it. Other than our special super-strong fibre, our items also contain a lycra that allows them to stretch and to be dyed. If you're concerned about any specific possible allergens, please let us know at hello@sheertex.com!

Do they feel like normal tights?

Our pantyhose look and feel exactly like your typical pair of pantyhose, but better. Sheertex tights are silky and soft on the skin and comfortable to wear wherever life takes you. Our fibres are naturally antibacterial, cool to the touch, and are a miniaturized version of the fibres found in bulletproof vests and climbing equipment. We’re the most durable pantyhose on the market -- and the most comfortable if we do say so ourselves.

Do they prevent chafing?

Chafing is usually caused by skin on skin irritation. Wearing tights will provide a barrier to that and so will definitely help with chafing. Our special knit boasts even more comfort as they have cooling, drying and odour resistant properties to keep you feeling fresh and confident throughout the day.

How do I wash them?

Our tights can be thrown in the gentle cycle of a washing machine and the low heat setting of your dryer. However, for best results, we recommend to hand wash your pantyhose in cold water with a delicates detergent and let air dry. Generally, our products are not fond of bleach, fabric softeners, or ironing boards.

My tights snagged!

Sometimes, since our sheers are a knit rather than a solid fabric, strands of the fibre can get twisted (usually after a wash or first putting them on) into lines that look like snags. This is easily fixed! All you need to do is pinch on either side of the line with both hands at once, and tug sharply a few times, maybe wiggling on some of the more stubborn ones. We will even give our tights a nice hand wash to allow the fibres to reset; repeating the massage method if needed. Don't be afraid to really pull at the line, it should almost make a snapping sound. Our tights can take it!

Do they snag on cat claws?

Since they are still a fine knit, sharp objects like a cat claw can snag a single fiber strand and create temporary damage. However, most times, these damages can be massaged back into place because of how strong the fiber is. We still recommend being careful around sharp objects but you'll have guaranteed better odds with Sheertex!

Do they snag on velcro?

Because our tights are a fine knit, anything sharp or hooked can pierce through and pull a single or a few fiber strands. This could damage the tights but we have created the fibers to be so strong that if anything were to happen, the displaced fiber strand can be massaged back into place. It is recommended to be careful around velcro but if tights and velcro must come in contact, we're your best bet!

Do they snag on dog paws?

We have rave reviews from customers whose tights have passed the puppy test time and time again! We provide a Test Sock with each order for you to test out the strength of our fiber, and it makes a great chew toy 🥰

Do they snag on nails?

Our tights stand up to long nails pretty well! You can see videos of this on our Instagram feed and highlights (Tests in Action). As we are a knitted product, if a sharp object such as a sharp nail actually pierces through the knit and snags an individual fiber, it can pull it out. The great news is, most times, these fibers won't break because of their strength and can be massaged back into place!

Are they biodegradable?

Our goal environmentally (and financially!) is to reduce the number of purchases of pantyhose overall - making sure fewer pairs of pantyhose end up in the landfill and thus you needing to buy fewer replacements over time. Although our fibre is not biodegradable, we’re aware of our impact on the environment and are proud to make our products and packaging as sustainable as possible. While individual actions do not equate to the majority of the climate crisis, each small step is a good one, and we are working towards making our product fully circular, one day! We are always trying to improve, and thus have a few other projects to reduce out footprint in the works. Currently, we have stored sheers that didn’t make it past Quality Assurance for a recycling program in the future. Our Second Chances collection is entirely made from upcycled products and extra material leftover during our production process. We are looking to expand this collection even further! We encourage everyone to shop for their lifestyle, and if our products are a part of that, great.

Are they good for the environment?

Our goal environmentally (and financially!) is to reduce the number of purchases of pantyhose overall - making sure fewer pairs of pantyhose end up in the landfill and thus you needing to buy fewer replacements over time. Although our fibre is not biodegradable, we’re aware of our impact on the environment and are proud to make our products and packaging as sustainable as possible. While individual actions do not equate to the majority of the climate crisis, each small step is a good one, and we are working towards making our product fully circular, one day! We are always trying to improve, and thus have a few other projects to reduce out footprint in the works. Currently, we have stored sheers that didn’t make it past Quality Assurance for a recycling program in the future. Our Second Chances collection is entirely made from upcycled products and extra material leftover during our production process. We are looking to expand this collection even further! We encourage everyone to shop for their lifestyle, and if our products are a part of that, great.

Do you ship with discreet pagacking?

While our packages usually ship with only an address label, our logo on the bag, and patterned tape, we are more than able to offer discreet shipping on request for your order. Simply reach out and let us know, or make a note on any future order, and we'll be happy to ship it in a plain box. 🍀

Do you make custom orders?

Thank you so much for reaching out! We're super thrilled that you thought of us when wanting to create a pair of custom tights. However, at this time we're not able to create custom designs or orders for customers. If you'd like to pass along your ideas, though, we may be able to incorporate them into future products.

Do your masks have a nose wire?

Our masks do not have a nose wire but are designed in a way that allows them to sit and seal comfortably on the face, even for glasses wearers.

People still wear tights?

Many do! If they aren't your thing, we have a variety of other items that might be more your style.

Are they size-inclusive?

We have sizes XS to 3XL and many videos with many different models showcasing these sizes! Just take a look at each product page for the size guide and to see the product on a wide range of body types.

What makes them different from other brands?

When we say we’re the creators behind the strongest tights on the market today, we mean it. All our hosiery products are made with our Sheertex proprietary knit, which contains fibers that are traditionally used in mountain climbing equipment.

The Sheertex proprietary knit is not only strong, but also carries properties that make our tights stand out from the crowd. It’s naturally cooling, lightweight, and water resistant, which make our products both comfortable and high performance.

Do they feel warm?

Our tights come in a variety of thicknesses, from ultrasheer to semi-opaque. The thicker the tights the more they will protect you from the elements - like wind and cold in the winter. The fibers themselves will always feel a bit cool to the touch on the layer close to your skin due to the properties of our proprietary knit. Imagine putting your hand on wood and then on metal, the metal will often feel cooler. The coolness of the metal over other materials is caused by similar properties you’d find in our knit over other knits.

Do they feel cool?

Our tights come in a variety of thicknesses, from ultrasheer to semi-opaque. The thicker the tights the more they will protect you from the elements - like wind and cold in the winter. The fibers themselves will always feel a bit cool to the touch on the layer close to your skin due to the properties of our proprietary knit. Imagine putting your hand on wood and then on metal, the metal will often feel cooler. The coolness of the metal over other materials is caused by similar properties you’d find in our knit over other knits.

Are they high-waisted?

Our tights have a wide waistband that sits comfortably at the natural waist. This is typically a "high waisted" style. Take a look at our selection! It may be what you're looking for.

How many wears do they last?

The amount of wear depends on the individual and care, but being the strongest on the hosiery market, we’ll definitely be your best bet for long lasting tights.

Do you make products other than tights?

Yes we do! We make shorts, socks, accessories and more. Stay tuned on new product launches by subscribing to our newsletter and following us on social media.