GENERAL

How can I collab with Sheertex?

For all partnership, influencer, or press inquiries, please email marketing@sheertex.com

I emailed customer service, but I haven't heard back.

Our Customer Team is happy to help with any concerns you may have! Sometimes our emails get filtered into Spam inboxes, so make sure you check yours. You can also make sure that you've added hello@sheertex.com to your email whitelist. If you're having any issues hearing back from us over email, please don't hesitate to give us a call or use our live chat!

OUT OF STOCK

The product I want is out of stock - when will it be available?

With the exception of limited edition items, we’re working on restocking all of our out of stock sizes and styles as we speak! You can click the “Notify Me When Available” button on each product to receive an email as soon as they return. Thank you for your interest!

CAREERS

I would like to work for Sheertex!

Thanks so much for your interest in working with us! Please apply through the Careers page linked on our website, which can be found here: https://jobs.lever.co/sheertex

How can I collab with Sheertex?

Thanks so much for your interest! For all collaboration and PR requests, please send an email to marketing@sheertex.com.

FEEDBACK / REVIEWS

I left a review and now I can't find it on the site.

We take pride in being a transparent company, so we don't delete negative reviews left on our website. If you've left a review and haven't seen it on the page yet, don't worry! We moderate all reviews for inappropriate content and language, which takes a little while. Your review should be visible within the week. If you have any specific questions about your review, just let us know and we'll be happy to help.

I left a comment on your Facebook or Instagram post and now I can't find it.

We only delete comments containing hate speech or profanity, but we run multiple advertisement videos so you may be seeing a duplicate of one you’ve previously commented on.

I reached out and haven't heard back.

Our team is happy to help you out! We get back to every email, phone call, and social media outreach within 2-3 business days, but sometimes our replies can get stuck in your spam folder! We recommend doing a quick check of your junk folders, and if it got lost in the big tech world, to send a follow up to hello@sheertex.com and add the address to your safe senders list.